Today, we are excited to announce that Open Systems has been named a Leader in The Forrester Wave™^: Zero Trust Edge Service Providers, Q2 2024. We received the highest possible scores in 16 criteria including service delivery platform, networking and security services, last-mile underlay, service delivery capability, vision, innovation, roadmap, partner ecosystem, and adoption. A feat for us! You can take a look at the full report here.

What is the Forrester Wave?

This is a huge achievement for Open Systems because Forrester is a renowned, global market research firm and, according to Forrester, “The Forrester Wave™ is a guide for buyers considering their purchasing options in a technology marketplace and is based on our analysis and opinion.”

Forrester has a rigorous evaluation process for its Wave reports and companies included in the reports strive to be named a “Leader” in their industry. As such, we believe that Forrester has recognized the value of the services we provide to our customers, our dedication to innovation and the strategy and vision behind everything that we do.

What does Forrester say about Open Systems?

The Forrester report said: “[Open Systems] sustains its momentum through an excellent vision of target customer profiles, strong commitment to R&D, and deep engineering expertise. Open Systems delivers an impressive NPS above 60, a highly adaptable set of white-labeled targeted partners, and flexible services pricing. Its capability to integrate partners or develop features in 10 weeks or less is unmatched.”

“Open Systems is an excellent fit for midmarket and large enterprises whose cloud adoption journey needs secure connectivity.”

Forrester’s analysis is not a surprise. We have an absolute dedication to our customers – backed by our SASE Experience Promise – and providing an exceptional customer experience is rooted in our DNA. Our customers want us to innovate, provide deeply technical expertise, and be agile; we’ve made it our top priority to continue to deliver on those requests.

What’s next?

We’d like to extend a huge thank you to our customers, partners and employees who have helped us continue to learn and grow as an organization. We have a lot planned for the months and years to come and can’t wait to share more!