Partner Connect
Make Secure Connections to Trusted Partners
Sometimes you need to connect third-party systems – such as partners of internal application software – to your WAN to allow communication between internal systems and partners’ resources.
The Partner Connect service integrates your business partners into your organization by implementing encrypted connections for secure, reliable and integrity-protected communication. Our service then monitors the usage, availability and performance of the business-critical partner connections.
The Benefits of Partner Connect
Reduce Integration Complexity
Easy integration and installation based on globally compatible best practices including per-partner NAT and IP conflict resolution.
Visibility and Control
Each partner connection includes quality reporting for the remote endpoint as well as qualified notifications about the partner connection status.
Reliability with 24x7 Intervention
Active monitoring and automatic recovery ensures issues are detected and resolved. Around-the-clock expert-level support is also included.
How Does Partner Connect Work?
Monitoring and Recovery and Restarting Automation
To set up a partner connection, various parameters are configured identically on both endpoints. If those parameters are not identical, then the partner connection cannot be established.
Our Partner Connect service simplifies the installation process by requesting only the relevant information and extending the remaining configuration automatically. If there is still an inconsistency, intelligent tunnel monitoring analyzes the state and returns a well-founded, easy-to-understand error message.
Active monitoring measures the quality of each connection and identifies issues. If, for example, both endpoints are in an inconsistent state, communication does not work, even though the connection is still up. Such states are detected and recovered automatically.
However, if a connection cannot be recovered or restarted, the issue is escalated automatically. And an expert on 24×7 Open Systems’ 24×7 operations team begins immediate investigation to ensure consistent configuration and stable connections.
Connection Insights and Statistics
Partner Connect statistics are generated real time, showing tunnel status as well as a detailed view.
Using intelligent tunnel monitoring, the tunnel state is distinguished as up, slow, or down. And real-time analysis, displayed in an on-screen comment field, enables the user to understand the state of the tunnel’s performance.
If there is a host, located at the partner site, which can be used for monitoring, our Customer Portal can provide the same information as for a VPN tunnel in the WAN: usage, RTT, and packet loss of each single tunnel.
To set up a partner connection, various parameters are configured identically on both endpoints. If those parameters are not identical, then the partner connection cannot be established.
Our Partner Connect service simplifies the installation process by requesting only the relevant information and extending the remaining configuration automatically. If there is still an inconsistency, intelligent tunnel monitoring analyzes the state and returns a well-founded, easy-to-understand error message.
Active monitoring measures the quality of each connection and identifies issues. If, for example, both endpoints are in an inconsistent state, communication does not work, even though the connection is still up. Such states are detected and recovered automatically.
However, if a connection cannot be recovered or restarted, the issue is escalated automatically. And an expert on 24×7 Open Systems’ 24×7 operations team begins immediate investigation to ensure consistent configuration and stable connections.
Partner Connect statistics are generated real time, showing tunnel status as well as a detailed view.
Using intelligent tunnel monitoring, the tunnel state is distinguished as up, slow, or down. And real-time analysis, displayed in an on-screen comment field, enables the user to understand the state of the tunnel’s performance.
If there is a host, located at the partner site, which can be used for monitoring, our Customer Portal can provide the same information as for a VPN tunnel in the WAN: usage, RTT, and packet loss of each single tunnel.
How To Buy
Partner Connect is available as an add-on product to any of our SASE service plans. Our plans combine 24×7 expertise focused on connecting and protecting users, apps, sites and clouds – all unified on an intelligent platform.
Leave Complexity
Behind
To learn how Open Systems SASE Experience can benefit your organization, talk to a specialist today.
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