Services Overview

Open Systems Secure SD-WAN and SOC-as-a-service solutions are designed specifically to simplify your network and security operations and accelerate business growth.

 

Solutions Overview

Open Systems offers secure, unified SD-WAN in an integrated package that’s tailored to your network and security needs.

 

About Open Systems

Open Systems is a leading global provider of a secure SD-WAN, expertly managed by world-class engineers, that enables enterprises to grow without compromise.

 

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Definitive Guide to SD-WAN

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The Network for Growth.
Zero Compromise.

The Open Systems Secure SD-WAN, with assured security at every layer, AI-assisted automation, and around-the-clock network and security operations by world-class engineers, enables you to gain complete visibility, flexibility, and control over your network—swiftly, simply, and securely.

Unrivaled Customer Experience

At Open Systems, every team member is committed to making your experience with us like no other—our experts are laser focused on helping you simplify your network and security operations to enable you to focus on bigger things—like growing your business. We begin with our unrivaled Open Systems Customer Experience and add a precise blend of best-of-breed SD-WAN technology, flexible service delivery options, ISO-certified secure management services, and unique DevOps practices.

Unrivaled Customer Experience

Why Open Systems Secure SD-WAN?

Everything You Want <br>from One Partner

Everything You Want
from One Partner

Best-of-breed SD-WAN technology and security combined with unrivaled customer experience

Security is in our DNA<br> <br>

Security is in our DNA

Embedded security at every layer of your network—edge to edge

24x7 Global Operations<br>Managed by Experts

24x7 Global Operations
Managed by Experts

L3 network and security engineers follow the sun to rapidly resolve issues in more than 180 countries

Uncompromising Flexibility and Agility

We offer unprecedented levels of flexibility and business agility without the need to dedicate scarce IT resources to support network SLAs. Assisted by AI-based automated monitoring and ticketing, L3 engineers work collaboratively with your IT team to ensure optimal performance and robust security for your network, freeing your team to focus on other priorities. These same expert engineers fully participate in our DevOps practices, developing new features and technologies based on the real-world needs of your business.

Uncompromising Flexibility and Agility

Cutting-edge Technology

Rooted in a culture of engineering excellence, our team works closely with you to define your requirements and deliver a custom-designed solution to simplify your network and security operations—so you can grow

Built for Operations,
Born to Be Agile

Open Systems Secure SD-WAN is purpose-built to enable operations by our expert L3 engineers, eliminating the need for you to manage and orchestrate another set of complex technologies. Unlike managed services that are constrained by third-party appliances, we integrate best-of-breed SD-WAN features and SOC capabilities, follow-the-sun operations support, and a flexible deployment model that leverages industry standard white box platforms. Network changes and upgrades are seamless, with additional services available on-demand and without the need for additional deployment.

Complete Visibility,
Proven Accountability

While most operations and security are handled directly by our experts, a dedicated customer portal enables authorized users to monitor your network from any browser, delivering complete visibility anytime, anywhere. Users can view data, track metrics, create tickets, and communicate securely with L3 engineers in our Open Systems Operations Centers. A suite of tools to assist with troubleshooting, configuration, and user administration is also provided for self-service. With a comprehensive audit trail of portal access and activity, complete accountability is assured.

Eliminate the Skills Gap Challenge

It's not easy for enterprises to operate a global network, both from the perspective of technical challenges and qualified staffing. For this reason, large organizations like Der Spiegel have chosen to rely on the managed services of Open Systems to solve their operational needs and power their growth. Sven Rathjen, Head of IT at Der Spiegel, shares his experience and explains why Open Systems managed services are important to his organization.

Network Issues Are No Issue

More than 80% of all network problems are proactively detected and ticketed by AI-based automated monitoring technology, so our experts are free to focus on resolving them quickly. By effectively combining human and machine intelligence, 90% of all tickets are resolved without customer intervention.